How to detect Bots.

At the moment, the consumer advice centre is warning of an increased volume of phishing e-mails.

Unfortunately, we have recently received more and more information that there are also e-mails in circulation that advertise an Aeria competition.

Such a competition does not exist. This is an unauthorized promotion.

In the email you will be asked to follow a link and on a deceptively real copy of our website you will be asked to enter your account information.

If you have received such a message, please delete it immediately. Please do not click on the link and never enter your account information on other websites.

If you have already followed a link from such a message, immediately change your password using the "Forgot your password?“ function on the website of your game.

Before you enter your account name and password, you should always check the URL of the website you are currently on.

  • What’s a Bot?

    Bot is a generic term the community of the MMO players has given to any automated and/or game hack that gives a player an unfair advantage over other players.

    How can I detect a Bot?

    A Bot is programmed to do a specific tasks continuously, (e.g auto attacking nearest mobs.)

    1. They might have a name that doesn’t make any sense.
    2. They're auto attacking nearest mobs continuously.
    3. The suspect is in a party and the ground around them is full of non-looted items.
    4. They don’t interact/respond to you.
    5. Located in an area with a lot of mobs spawning back fast.
    6. Usually at the map1/map2 at low level mobs for 1 hitting.
    7. They repeatedly do same thing.
    8. Their actions are abnormal to the class of the character.

    These are not carved in a stone, but are a good guidelines to watch for, when you suspect someone is a bot.

    I suspect I found a Bot, what I do now?

    There’s a few options for you.

    • Report asap to a GS in game, so they can check and make the report if needed. (Name, map and area)
    • Follow the character for a few minutes and take Screenshots from the characters actions to show why you suspect it is a bot. > Upload SS's to a image hosting site (e.g Imgur) > Send ticket.
    • Use a Screen recorder to take a video from the characters actions to show why you suspect it’s a bot. > upload to Youtube > Send ticket.