At the moment, the consumer advice centre is warning of an increased volume of phishing e-mails.
Unfortunately, we have recently received more and more information that there are also e-mails in circulation that advertise an Aeria competition.
Such a competition does not exist. This is an unauthorized promotion.
In the email you will be asked to follow a link and on a deceptively real copy of our website you will be asked to enter your account information.
If you have received such a message, please delete it immediately. Please do not click on the link and never enter your account information on other websites.
If you have already followed a link from such a message, immediately change your password using the "Forgot your password?“ function on the website of your game.
Before you enter your account name and password, you should always check the URL of the website you are currently on.
- Name and Address
- Aeria Games GmbH
Schlesische Str. 27, Aufgang C
- Email Address
- firstname.lastname@example.org (Not for support queries)
- +49 (0) 30 340 600 666 (Not for support queries)
- +49 (0) 30 340 600 697 (Not for support queries)
- Executive board: Remco Westermann, Jens Knauber
- HRB 114841 B
- VAT ID
- DE 260 816 529
Youth Protection Officer: Dr. Andreas Lober
Executive board: Remco Westermann, Jens Knauber
Registered office of the company: Berlin
Court of registration: Amtsgericht Berlin-Charlottenburg
Registration number: HRB 114841 B
VAT identification number: DE 260 816 529
Editorial control (in accordance to § 55 of the German RStV) is held by:
Schlesische Straße 27, Aufgang C
Platform of the EU for alternative online-dispute resolution: www.ec.europa.eu
We do not participate in a dispute settlement procedure before a Consumer Arbitration Service and are not obliged to do so.