Producer Letter - July 2017

Dear community,

The last two months have been hard. We had a lot of issues to address, but also interesting things to implement and we are quite happy with the end result. Let's take a look at all those changes:

 

First thing, workload and GM services! Yay!

By the end of June, we managed to implement our second patch (SY002), which was automizing ~40% of our workload in terms of services. This was a big challenge in terms of design and development, that’s why we still have a few small things to solve in some territories.

You are now able to perform your Orange stats changes and Enchants directly in-game using the placeholder with the corresponding NPC and relogging. All those features can be found in the Black Market map.

Unfortunately, as you already know, we had to shut-down all our free services. That decision wasn’t easy to take, but we had to. We were simply not able to handle them all, but that’s not the end for those services. We are also going to implement them in-game. We already have a plan, which I will share with you!

Delevelling: 1 NPC in-game will delevel your character like we were doing with the GM service. You will find said NPC in the Black Market map in the following patch.

Free resurrection: This one wasn’t easy to address from a technical perspective. We couldn’t emulate the manual service but we will implement something similar in-game nonetheless. Once you create a character, you will get a special 1-use rune. For the old characters, we will create an in-game quest which can be completed only once and will provide the same rune. You will find said NPC in the Black Market map.

Light Collector shop (+ OP shop for US): Same thing. There will be a special vendor with all those prizes in-game. I will let you discover the location by yourself, but it won’t be difficult! :D

 

Discord servers - Getting in touch with the community

We released our Discord servers a while ago. The whole team is there! Feel free to join us.

Here you have the link to our news. We are there during our working hours and your feedback would be more than appreciated!

You can also get in contact with the GS team. What they are doing and how is amazing, supporting us where we lack the most, being in touch with our players.

 

Odin’s Call - First content update!

 A servant of Odin himself is bound for the world of Teos. He has foreseen a terrible darkness surrounding the world of Teos and you will have to get involved in the matter. The darkness won’t stop here! Be ready!

You can find Odin's servant in the main cities (Iris/Apulune).

PM Note: It’s the first content patch. Be gentle in your expectations!

 

The Survivor (Free raptor sent via newsletter)

 Yes, it has no stats and no use. The idea was simply a vanity item for all our players, giving out an exclusive gift to our most loyal players. However, the team came up with a nice idea which we will be developing soon:

 A big, big raptor in our PvP maps which will be dropping the food and stuff needed to improve your pet! Expect it at some point in July!

 

Community Feedback and Bug fixes

We are going to start collecting all your feedbacks and bugs. To do so, we set-up a proper process based on forms. One of them you already know, the community feedback center, and the other one is new: Bug collection!

Note: We will be only collecting bugs in English. Our developers don’t speak all the languages we support and they will check this form themselves. All the reports in any other language will be automatically discarded.

After applying the second patch we realized we’d have to do a rollback as well. Unfortunately this is something that can happen when you develop a game. Our team tested over 6000 different scenarios to make sure this would not be necessary. In the end, we were unsuccessful and some players still managed to exploit it.

Please bear in mind this was only the second patch released by us. It was an amazing step forward and we want to keep it up (without rollbacks of course)!

The next patches will be easier to develop and we do not foresee this happening again. We have big things in the pipeline to make the game stable again so that we can shift our focus back to you, our community.

 

Feel free to discuss the content of the newsletter in our forum or discord servers!